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Terms and Conditions
Your yearly subscription and access to the digital content will begin from the date you complete your purchase. Your subscription will automatically continue and you will be charged on a yearly basis unless you end the contract as described in clause 6 or we end the contract by written notice to you as described in clause 8.
From time to time we may have to temporarily suspend access to the documents to:
– Deal with technical problems or make minor technical or important changes;
– Update the documents to reflect changes in relevant laws and regulatory requirements;
Where possible we will contact you in advance to tell you we will be suspending services temporarily. We will also aim to minimise disruption.
Your rights when you end the contract will depend on the reasons for ending your contract and when you decide to end the contract:
– If you want to end the contract because of something we have done or have told you we are going to do, see below;
– If you have just changed your mind about the product, see clause below.
If you are ending a contract for a reason set out below, the contract and your access will end immediately, and we will discuss issuing a partial refund. The reasons are:
– We have suspended access of the documents for technical reasons, or notify you we are going to suspend them for technical reasons, in each case for a period of more than 1 month.
– You have a legal right to end the contract because of something we have done wrong.
Due to the nature of the product there is no cooling off period. Digital content is delivered to you immediately, and you agreed to this when ordering, therefore you will not have a right to change your mind.
To end the subscription contract with us please email us at hr@farnellclarke.co.uk. Please provide your name, email, company name, details of the purchase and your phone number.
You must provide a minimum of one months notice before the end of your subscription period. This will allow us to set the package not to renew and make sure you are not charged. For notifications after this date you may incur a small admin charge for processing the end of your subscription.
We may end the subscription contract and access at any time by writing to you if:
– You do not make any payment for renewals to us when it is due and you still do not make payment within 7 days of us reminding you that payment is due;
– We have reason to suspect that the package, documents or link has been shared with anyone outside of your company.
If we end the contract in the situation set out above we will seek to charge you reasonable compensation for potential loss we will incur as a result of you breaking the contract.
The price of the package is for one years access to the documents and this will automatically renew at the end of the 12 months.
Should the price increase we will take reasonable steps to advise you of this within a reasonable time frame before your renewal takes place.
Payments are taken and accepted online using Stripe which is a verified secure payment platform.
Packages will renew automatically 12 months after your purchase unless you notify us as set out in clause 7 above.
Farnell Clarke Limited owns the copyright of our documents provided in our FCHR Essentials and FCHR Essentials Plus packages. You must not use any of the documents in any way that infringes the intellectual property rights within them. You may download and edit the documents for your own personal or business use only. You must not sell or distribute these documents or packages to third parties who are not members of your company, including (but not limited to) your clients and suppliers, whether for monetary payment or otherwise.
Our templates are written to be compliant to Employment Law Regulations in the UK. The documents are designed for you to adapt to your business. We take no responsibility for changes you or your company make to the documents. It is your responsibility to make sure customisation or amendments do not affect or impact the accuracy or compliance.
Our documents should not be used as a substitute for consultation with professional legal or other competent advisers for complex matters or variations your company has that are not covered by the templated documents. We offer additional ad hoc advisory services should you have a complex matter you wish to include or discuss or want further advisory services.
In no circumstances will Farnell Clarke limited be liable for any decision made or action taken in reliance on the information contained within any of our documents or for any consequential, special or similar damages, even if advised of the possibility of such damages.
We will only use your personal information as set out in our privacy policy.
We will only give your personal information to third parties where the law either requires or allows us to do so.
We may transfer our rights and obligations under these terms to another organisation.
You may only transfer your rights or your obligations under these terms to another person if we agree to this in writing.
This contract is between you and us. No other person shall have any rights to enforce any of its terms.
Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.
Call our business development team on 01603 981750 or fill in the form below and we will get back to you.
